Privacy Policy

Introduction

PromptFix ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our prompt optimization service.

Information We Collect

Personal Information You Provide

• Email address (for account creation and communication)
• Name (optional, for personalization)
• Password (encrypted and securely stored)
• Profile information you choose to provide
• Prompts you create and analyze
• Templates you use or create
• Support messages and feedback

Automatically Collected Information

• Device information (type, operating system, app version)
• Usage analytics (features used, time spent, interaction patterns)
• IP address (for security and fraud prevention)
• Browser type and version
• App performance data and crash reports

How We Use Your Information

• Provide, maintain, and improve our service
• Process and manage your account and subscriptions
• Analyze and improve prompts using AI
• Send you important updates and notifications
• Provide customer support and respond to your inquiries
• Analyze usage patterns to improve our service
• Prevent fraud, ensure security, and protect our users
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We share your information only with trusted service providers who help us operate our service:

• Cloud Infrastructure Providers: Securely host our application and store your data
• Analytics Services: Help us understand app performance through aggregated data
• AI Processing Services: Process your prompts to provide analysis (data is not stored longer than necessary)
• Payment Processors: Handle subscription billing securely

Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• End-to-end encryption for data transmission
• Secure password hashing using industry-standard algorithms
• Regular security audits and vulnerability assessments
• Access controls and authentication for our systems
• Secure cloud infrastructure with enterprise-grade protection

Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct your account information
• Deletion: Request deletion of your account and associated data
• Portability: Export your data in a machine-readable format
• Opt-out: Withdraw consent for data processing where applicable

AI Processing

Your prompts may be processed by third-party AI services (such as OpenAI or Anthropic) to provide analysis and suggestions. These services have their own privacy policies. We do not store your prompts on these third-party services longer than necessary for processing.

Account Deletion

You can delete your account at any time through your profile settings or by contacting us. When you delete your account, we will permanently remove all your personal information, prompts, templates, and usage data from our systems within 30 days.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the service after such changes constitutes acceptance of the updated Privacy Policy.